Contacting Uber by phone is nearly impossible. Uber does not have any publicly listed phone numbers on it’s website. We were able to dig up Uber’s “Emergency Hotline” number which is 800-353-8237 (800-353-UBER). But again – this is not for any questions or for client/driver support or business development. This is strictly for Emergencies. Also this number only works in US.
UBER RIDER SUPPORT: To contact uber, best way for RIDERS is to go to their website, by email email@example.com or inside the Uber app (Easiest way!). To get help and support in app, Just head to “HELP” in the Uber app navigation.
UBER DRIVER SUPPORT: If you are a DRIVER, you can contact uber by calling +1-800-101-3577 (Toll Free in US) or +65 3157-6225 internationally, Monday – Friday, 9am – 6pm.
UBER Eats Contact Phone Number We were able to find Uber’s food delivery service contact number, which is 800-452-8949 (toll free in US).
POSSIBLY WORKING Contact Number This number – 415-986-2104 may or may not work, but definitely try during normal business hours in California. You will most likely get LONG ringing period ( i waited for 2 minutes and did not get response). Just keep waiting – maybe you will get through. There is no “answering machine”.
Good luck contacting uber!
BTW, weather you are a Rider or a Driver – you might want to consider Lyft as an alternative to Uber.
Uber plans to replace its drivers with self-driving cars as soon as they can, essentially telling most of its work force: “You will be fired as soon as possible”!
It is understandable that uber does not have a public phone support number. Uber provides over 1 million rides each day. Imagine if 2% of riders contacted customer support EVERY day. That is 20000 calls to answer each for an average of $10 ride. Then each call would last about 11-17 minutes. At $20/hr call center operator, it would cost Uber AT LEAST $5 per call (consider CSR salary, call center operating costs, taxes, infrastructure, etc.).
Basically it would cost uber at least $100,000/day or $3,000,000/month to run a customer service phone support. I’m sure these numbers are highly UNDERESTIMATED!
Now consider that uber is actually losing money pretty much every month (as it expands and invest in various ventures). In the first half of 2016, Uber lost a mind-blowing $1.27 BILLION.
While the $36 million annual cost just to run answering service, would seem minuscule compared to UBER’s operating loss, it’s still a huge expense!.
While exceptional customer service is sometimes easier said than done, Uber Technologies Inc is one company that has built a good relationship with their customers. The American international transportation network company has a friendly and helpful environment for their customers.
Emailing Uber for questions regarding your account, the services offered or need anything explained, is one of the best moves to take. If you prefer email services, you have the options of using Uber’s general support firstname.lastname@example.org. There are Uber local offices in various small cities that are helpful. The best thing about Uber emailing services is that you receive responses faster within 1-2 hours or even sooner.
Uber Help Page-Help.Uber.com
Help.Uber.com is one of the best customer service help platforms that Uber has. It is simple, visit the page and you will find answers to questions you need or any help. The best thing about this page is that the content written is genuine. The people who write this content all work at Uber’s corporate office and they carefully review everything that goes up on this page.
Uber Live Chat
While Uber didn’t have live chats previously, you can now spend less time with a representative who will answer you queries. In fact, a good number of drivers who have used Uber chat always report their success. This is one sure way of getting issues solved faster and genuinely. Nevertheless, timing is important and the best time to use the chat is from 5 AM to 12 AM Pacific time, and here is the link: t.uber.com/chatwithus.
Uber Phone Numbers
Despite having customers all over the world, Uber hasn’t been able to provide a reliable phone number for their customers. The numbers here will depend on your luck, but you can use them for your success. Many drivers have a problem with emergency issues and are not able to find help at the right times. Telephone numbers are deemed better for quick help and response. The following numbers are usable. The problem is that they might not be online 24/7.
1866-576-1039 Uber customer service International Number
415-986-2104 Uber Customer Phone Number
1-877-223-8023 Uber Fax Number
(844) 326-5774 Uber Emergency Accident Hotline
Uber Social Media
Uber Technologies Inc is one of the best companies that holds a strong presence on the various social media platforms. If you are a social media lover, the various social media platforms are useful if you have any inquiries for Uber representatives. The problem is you will have to wait for some days for a response that might not be a good deal.
For Uber Facebook, visit facebook.com/uber
For Uber Twitter, visit twitter.com/uber
For Uber Linkedin, visit http://linkedin.com/company/1815218
For Uber Instagram, visit instagram.com/uber
For Uber Google+ link, go to plus.google.com/112684473482252498171
Uber Technologies Inc. is an American international transportation network company that was founded by Travis Kalanick and Garrett Camp in 2009. It is a company that develops, markets and operates the Uber mobile app that was released in June 2010. The app allows consumers with smartphones to submit a trip request that is then routed to Uber drivers who use their cars. Uber enjoys customers in 58 countires and 300 cities, and many other companies have copied it’s business model, a trend commonly known as Uberification.