Building a good relationship with customers is important – and that’s the reason every company is working hard to make sure their customer services are effective and offering the best. Virgin Media is not left behind and has various customer services that ensure customers are always cared for in the best way possible. So, if you are looking for Virgin Media customer care details, we have collected emails, phone numbers and social media sites that will help you solve your concerns.
Virgin Media Email Address
Sadly, Virgin Media has not provided any email addresses that can be used to reach their customer service team. The only option available is the contact us page where you will be able to chat with a Virgin Media’s customer agent. For you to receive responses to your questions, you will have to choose a topic and initiate a chat. Chat opening times are as from 8 am to 8 pm weekdays and 8 am to 5 pm on Saturday.
Virgin Media Mailing Address
Some matters are best suited to writing. If you want to write a letter address it to:
Customer Service Department
PO Box 333
Virgin Media Community
Just like other websites with an online community, Virgin Media community is a place where customers can search for help. You will be able to get answers from fellow customers or the technical team. It is important to find answers from the forums before posting your questions. Virgin Media community – http://community.virginmedia.com/ is also a place to share ideas with regards to services offered.
Virgin Media Help and Support
If you have a complaint or a query concerning Virgin Media’s services, you can use the Help and Support page to post it. Here you can browse through the already answered queries or post a new one. To save yourself the hassle, just browse through the existing posts. If you don’t find any useful comments, you can go ahead and post your question.
Virgin Media Phone Numbers
The best way to get in touch with any company’s customer care representatives is by making calls. Virgin Media has offered numerous phone numbers that clients can use anytime. The lines are open from 8 am to midnight, 7 days a week.
For general inquiries, call 0345 454 2222
For sales inquiries, call 0843 504 7213
For mobile services, call 0345 6000 789
Virgin Media Social Media Sites.
If you want to keep up with Virgin Media’s posts regarding their services, or just got a burning question and can’t find the best way to solve it, social media sites are the best options.
For Facebook, visit
For Twitter, visit or follow @vmbusinesshelp
For LinkedIn, visit
For Google+, visit
About Virgin Media
Virgin Media is a top mobile telephone, television and broadband internet services provider in the United Kingdom. Founded in 2006, the company provide services to both businesses and consumers. The company’s headquarters are in Hook, Hampshire, United Kingdom. As of 31 December 2012, Virgin Media had a total of approximately 4.8 million cable customers and around 3 million mobile telephone customers.