SunTrust Customer Service Number

SunTrust Phone: 800-786-8787
SunTrust Website
Hours 24/7 (5-7 minutes wait time)
Address SuntTrust Plaza, Atlanta, Georgia

How To Contact SunTrust by phone:

suntrust-logoFor general inquiries regarding personal and business banking contact the main customer service number – 800-786-8787.



To use the touch tone system: Press *77

To speak to a live representative as fast as possible:

1. When you hear the automated system, press 0
2. Ignore all the questions and prompts by the automated system, and say “CUSTOMER SERVICE”
3. You will need to repeat the words “CUSTOMER SERVICE” 4-5 times to be connected to a rep.

Additional SunTrust Phone Numbers

If you have specific inquiries regarding loans, mortgages, wealth management, credit cards, or are calling from overseas, as well as business/corporate inquiries contact one of the numbers below:

  • International Customer Support: 1-800-ST-TRAVEL (1-800-7887-2835)
  • Online and Mobile Banking: 1-800-382-3232
  • Report a Lost or Stolen Credit Card: 1-800-786-8787 (Select 5)
  • Report Checking Account Fraud: 1-800-786-8787 (Option 5)
  • SunTrust Mortgage (New or Existing): 1-800-634-7928
  • Loan Servicing Center: 1-888-461-8862
  • Business Customer Service: 1-800-752-2515
  • SunTrust Wire Transfers: 1-800-947-3786
  • Private Wealth Management: 1-866-495-5416
  • Commercial Banking: 1-866-476-1460
  • SunTrust Endowments & Foundations: 1-866-223-1499

About SunTrust

SunTrust Banks Inc is an American bank holding company that services the southern states and Washington DC. The company offers a wide range of personal and corporate financial services and products. These include: personal banking, credit cards, loans, wealth management, small business, investment, and more.

There are 1,400 branches and 2,160 ATMs in the following states: Alabama, Arkansas, District of Columbia, Florida, Georgia, Maryland, Mississippi, North Carolina, South Carolina, Tennessee, Virginia, West Virginia.

Services:

Personal Checking

Home Improvement Loans

Credit Card

Mortgages

Auto Loans

Private Wealth Management

Small Business Loans

Corporate & Commercial

Retirement Plans

Home Equity Loans

Refinancing and Debt Consolidation